Cloud Modernization

Reducing Platform Downtime by 40%

AI Fintech Platform

Industry
FinTech
Stage
Growth
Team size
15+ engineers
Duration
12 months

Situation

The platform was carrying legacy systems that had become the source of recurring incidents, and the migration to modern infrastructure had stalled.

Challenge

  • Legacy systems causing repeated production incidents
  • Latency creeping up across high-transaction services
  • A stalled migration to cloud-native infrastructure
  • Delivery velocity suffering under the operational load

Approach

The plan prioritized the migrations most responsible for downtime first, pairing infrastructure work with process changes so the team could sustain the pace after the engagement ended.

What We Changed

Infrastructure

Led the migration from legacy systems to modern cloud-native services.

Reliability

Rebuilt the highest-incident paths first, cutting the recurrence rate.

Delivery

Paired infrastructure changes with process improvements to lift velocity alongside reliability.

Key Takeaways

  • Fixing the highest-incident paths first delivered the fastest reliability gains
  • Cloud-native migration and delivery velocity improved together, not at each other’s expense
  • The team could sustain the new pace after the engagement ended

Looking Ahead

With the highest-risk legacy systems retired, the platform now has the reliability margin to support continued growth in transaction volume.

40%

reduction in critical downtime

35%

lower latency

30%

faster delivery